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Re: Crystal Crashing when many users

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Hi Yury

 

The number is actually three. Subsequent requests are queued up and wait until a license becomes available. In the Event viewer, you should see something like:

 

A Crystal Reports job was delayed 2 second waiting for a free license to become available.

 

Couple of things that may cause the issue you are seeing;

 

1) You are not using .Close and .Dispose on the report objects once you are done with them.

2) You are launching too many Print Jobs (see below)

 

Print Jobs are not the same as CPL (Concurrent Processor License). A report will consume a Print Job, however if you have a subreport, it will consume a Print Job also. If you have one subreport in a detail section that returns 100 records, you will be running 100 + 1 Print Jobs. See this article for a fuller explanation.

 

 

 

- Ludek

Senior Support Engineer AGS Product Support, Global Support Center Canada

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