Crystal 2011 Failed to load database information error when upgrading from 2008.

I'm unable to get past this error.   Error in File ~tmp34887ec5d7e6780.rpt: Failed to load database information.

Configured Windows 2008 64 bit Server

Installed Crystal Report Server 2011 - BI Enterprise 14.0.0

Oracle 11g 64 bit version

I can test the connection with success.  I can also run the tnsping command without issues.

I pubished several working reports from Crystal 2008 to the new server with Crystal 2011.    Every time I run a report, I end up with the generic connection error: Error in File ~tmp34887ec5d7e6780.rpt: Failed to load database information.

I saw a post that suggested installing the 32 bit Oracle Client first, and then the 64 bit client, but there was no indication that this would fix the error.  Does anyone know if that is infact the solution, or are there other underlaying issues?

Thanks,

Sue